Legal

Data Protection

Please take time to read our Data Protection Policy

In the information age, we offer customers the means to be always connected. This requires data to be collected and processed. We view it as our duty, as an international corporation, to comply with the various legal regulations around the world that govern the collection and processing of personal data.

Our Corporate Data Protection Policy lays out strict requirements for processing personal data pertaining to customers, prospects, business partners and employees. It meets the requirements of the United States Data Protection Directive and ensures compliance with the principles of national and international data protection laws in force all over the world. The policy sets a globally applicable data protection and security standard for our company and regulates the sharing of information between our Group companies. We have established multiple data protection principles – among them transparency, data economy and data security – as our guideline.

Our teams are obligated to adhere to the Corporate Data Protection Policy and observe their local data protection laws. It is our duty to ensure that the rules and principles of data protection at Wifi4guest are followed around the world.
Wifi4guest will be pleased to answer any questions you have about data protection and security.

This privacy policy sets out how Wifi4guest uses and protects any information that you give Wifi4guest when you use this website. Wifi4guest is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Wifi4guest may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 1st, 2016.

What we collect

We may collect the following information:

• name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To improve our products and services.
• Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address or other contact details which you have provided.
• Using your information from time to time to contact you for market research purposes. We may contact you by email, phone, and fax. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at support@Wifi4guest.com.

We may use your personal details to send you promotional information about third parties which we think you may find interesting. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to Wifi4guest Inc., at 8201 164th Ave NE, Suite 200, Redmond, WA 98052-7615.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will correct any information found incorrect.

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Data Protection policy updated June 2016

End User License Agreement

Please take time to read our End User License Agreement

Please read carefully before joining the WiFi service from this website

This end-user license agreement (EULA) is a legal agreement between you and Wifi4guest Inc., of 8201 164th Ave NE Suite 200 Redmond, WA 98052-7615 (Wifi4guest, Us, or We) for use of the wireless internet access service via the Wifi4guest service (the “Service”). This Agreement and all acts and transactions pursuant hereto and the rights and obligations of the parties hereto shall be governed, construed and interpreted in accordance with United States federal law and, to the extent not inconsistent, the laws of the State of Washington, without giving effect to principles of conflicts of law.

Important notice:

• By joining and using the Service from this website, you agree to the terms of this license which will bind you. The terms of this license include, in particular, the privacy policy defined in condition 1.4 and limitations on liability in condition 5.
• If you do not agree to the terms of this license and our privacy policy, we will not permit access to the Service and you must stop the joining process now. In this case, the joining process will terminate.

Agreed terms

 

1. Acknowledgements

• The terms of this EULA apply to your use of the Service including any updates to the Service.

 

• We may change these terms at any time and the changes will be updated to you through a link on the Service log-in page. The new terms may be displayed on-screen and you may be required to read and accept them to continue using the Service.

 

• It will be assumed you have obtained permission from the owners of the computer, mobile or devices that are controlled, but not owned by you, in order to use the Service. You and they may be charged by your and their service providers for internet access on the devices. You accept responsibility in accordance with the terms of this EULA for the use of any Service on or in relation to any device, whether or not it is owned by you.

 

• The terms of our privacy policy available time to time through a link on the log-in page (Privacy Policy), are incorporated into this EULA by reference and apply to the Service. Additionally, by using the Service, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

 

• By using the Service, you consent when we collect and use technical information about the mobile telephone, computer or other device used to access the Service (the “Device”) and related software, hardware and peripherals for Services that are internet-based or wireless to improve our products and to provide any Services to you and for the purposes stated in a Privacy Policy.

 

• The Services will make use of location data sent from the devices. If you use these Services, you consent to us and our affiliates’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based products and services.

 

• The Service may contain links to other independent third-party websites (third-party sites). Third-party sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any third-party sites, including the purchase and use of any products or services accessible through them.

 

• Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

 

2. Grant and scope of license

• In consideration of you agreeing to abide by the terms of this EULA, we grant you the right to use the Services, subject to these terms and the Privacy Policy, incorporated into this EULA by reference. We reserve all other rights.

 

• You may continue to use the Service free of charge provided that you accept these terms.

 

• You may stop using the Service at any time.

 

• We may cease provision of the Services at any time.

 

3. Acceptable use restrictions

You must not:

• Use the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Service or any operating system;

 

• Infringe our intellectual property rights or those of any third party in relation to your use of the Service, including the submission of any material;

 

• Transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Service;

 

• Use the Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

 

• Collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service;

 

• Send, receive, publish, post, distribute, disseminate, encourage or solicit receipt of, upload, download or use any material which is offensive, abusive, defamatory, indecent, obscene, unlawful, harassing, menacing or a breach of copyright or other intellectual property right or any other right of any person;

 

• Use the Service for commercial purposes;

 

• Use the Service to send unsolicited emails;

 

• Use the Service to transmit, store, publish or upload any electronic material which is known or is likely to cause, damage or destroy or limit the functionality of any computer software, hardware or telecommunications equipment.

 

• Invade the privacy of another person, cause annoyance, inconvenience or needless anxiety to another person.

 

4. Intellectual property rights

• You acknowledge that all intellectual property rights in the Services and the underlying technology belong to us or our licensors, and that you have no rights in, or to, the Service other than the right to use it in accordance with the terms of this EULA.

 

5. Limitation of liability

• The Service is provided to you on an “as is” basis and therefore all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement.

 

• Except as stated at clause 5.v below, Wifi4guest shall not be liable to you in respect of any losses caused by failures, errors, delays or interruptions relating to the Service, including any failure to supply the Service due to events which are beyond our reasonable control.

 

• Wifi4guest shall not be liable to you if any third party:
  1. gains access to your connection to the Service or your Device; or
  2. destroys or damages any data or information held by you or information about you which is held by us.

 

• We shall have no liability in respect of indirect or consequential loss, such as loss of profits, business, costs, expenses, or any other form of economic loss.

 

• Nothing in this EULA shall limit or exclude our liability for:
  1. death or personal injury resulting from our negligence;
  2. fraud or fraudulent misrepresentation; and
  3. any other liability that cannot be excluded or limited by Washington State law.

6. Termination

• We may terminate this EULA immediately without notice to you:
  1. if you commit a material or persistent breach of this EULA;
  2. if you breach any of the Acceptable Use Restrictions; and

 

• On termination for any reason:
  1. all rights granted to you under this EULA shall cease;
  2. you must immediately cease all activities authorized by this EULA, including your use of any Services;
  3. we will cease providing you with access to the Service.
• Termination of this EULA shall be without prejudice to the rights or remedies or either party accrued prior to the date of termination.

 

7. Events outside our control

• We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks or interruptions in third party services (Event Outside Our Control).

 

• If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:
  1. Our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and
  2. We will use our reasonable endeavors to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

8. Other important terms

• We may transfer our rights and obligations under this EULA to another organization, but this will not affect your rights or our obligations under this EULA.

 

• You may only transfer your rights or obligations under this EULA to another person if we agree in writing.

 

• If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

 

• Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

 

• Please note that this EULA, its subject matter and its formation, are governed by Washington State law. You and we both agree that the courts of the State of Washington will have non-exclusive jurisdiction.

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End User License Agreement updated June 2016

End User Privacy Policy

Please take time to read our End User Privacy Policy

Wifi4guest Inc (We) are committed to protecting and respecting your privacy.

Scope of Policy

This policy (together with our end-user license agreement as set out through the link in our log in page (EULA)) and any additional terms of use incorporated by reference into the EULA, together Our Terms of Use applies to your access and use of the Wifi4guest Inc wireless service (theService).

This policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998, the data controller is Wifi4guest Inc of 8201 164th Ave NE Suite 200 Redmond, WA 98052-7615

1. Information we may collect from you

We will collect and process the following data about you:

1. Submitted Information:

 

• The log in information which you provide and/or information from your social media account through which you access the Service (e.g. Twitter, Facebook etc). This information will be taken from your social media account and will be subject to your privacy settings. We may also ask you for information when you enter a competition or promotion and when you report a problem with any of our Service.

 

2. Additional information:

• If you contact us, we may keep a record of that correspondence;
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
• Details of transactions you carry out through our Service;
• Details of your use of our Service including, but not limited to, location data, weblogs and other communication data and the resources that you access.

3. Device information:

• We may collect information about the mobile telephone, smart phone, hand held device, laptop, computer or any other device used to access and use the Services (Device), including, where available, the Device’s unique Device identifiers, operating system, browser type and mobile network information as well as the Device’s telephone number if applicable, for system administration and to report aggregate information to our advertisers. We may associate device information with Submitted Information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

 

4. Location information:

• We may collect and process information about your actual location. In some locations, we may collect data for WiFi-enabled devices present at the location. This data may be collected as relative signal strength from WiFi access points from which an X/Y coordinate is calculated, or from interactions with WiFi or Bluetooth beacons, or other similar solutions such as Mobile Location Analytics (MLA) technology to understand the traffic patterns of people and/or their locations. This data is linked to the user using the device to access the WiFi and shared with the venue owner and WiFi service provider to help analyze people and location.

 

5. Log information:

• When you use the Service, we may automatically collect and store certain information in server logs, including but not limited to internet protocol (IP) addresses, internet service provider (ISP), clickstream data, browser type and language, viewed and exit pages and date or time stamps.

 

2. Cookies

Our Services use cookies to distinguish you from other users of our Services. This helps us to provide you with a good experience when you use the Service and also allows us to improve the Service.

3. Storage and retention of your personal data

The data that we collect from you is located and stored on secure regional specific servers however it may be transferred to, and stored at, a destination outside the region as required. It may also be processed by staff operating outside the region who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of the Service or the provision of support services. By joining and using the Service, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although, we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. As access to the Service is through your chosen social media platform, you should ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.

We retain your data for a period of 24 months. After 24 months, the data is anonymized and all personal identifying elements are destroyed.

4. How information may be used

We use information held about you in the following ways:

• To provide you with information regarding the venue in which you are using the Service including information relating to their goods and services;
• To provide it to the venue owner or sponsor to enable them to see how the venue is being used and by whom and to communicate directly with you;
• To report aggregate information to our advertisers or selected third parties for consumer analysis;

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may be of interest to you.

We will only contact you by electronic means (e-mail or SMS or via other communications options you have provided to us) with information about goods and services.

Where we permit selected third parties to use your data, we (or they) will only contact you by electronic means.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes then you should not use our Service. We provide access to the Service always in accordance with our Terms of Use and this Privacy Policy therefore if you do not accept them then we will cease to provide the Services to you until and unless you do accept them.

We may provide information about identifiable individuals to our advertisers. We may provide our advertisers with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

5. Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

We may disclose your personal information to third parties:

• To our customers who operate and own the venue where you access the Services.
• To the sponsors of the venue where you access the Services
• To the selected third parties detailed at point 4 above
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Wifi4guest Inc or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
• In order to enforce or apply the EULA, terms and other agreements or to investigate potential breaches; or protect the rights, property or safety of Wifi4guest Inc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Third party sites

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

7. Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by SMS or e-mail or notifying you of a change when log onto one of the Services Sites. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Services.

9. Future of privacy forum

We are committed to the need for transparent privacy policies in the field of mobile location analytics and are committed to the Future of Privacy Mobile Location Analytics Code of Conduct.

10. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Wifi4guest Inc, 8201 164th Ave NE Suite 200 Redmond, WA 98052-7615

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End User Privacy Policy updated June 2016

Offers & Alerts

Please take time to read our Offers & Alerts

Offers and Alerts in full

1. Program Description

The Wifi4guest Offers & Alerts program sends subscribers SMS text alerts regarding promotions, coupons, and time sensitive deals from local businesses participating in the Wifi4guest SMS marketing program.

2. Disclaimer

By participating, you consent to receive text messages sent by an automatic telephone dialing system. Consent to these terms is not a condition of purchase.

3. Instructions to Opt In

Opt-in by texting a keyword to a participating shortcode or on the website forms. Average of 4 messages or less per month. Message & data rates may apply.

4. Instructions to Opt Out

To opt-out, text STOP to any participating short code. An opt-out confirmation message will be sent back to you. To request support, call 888-888-8888 or email us at support@Wifi4guest.com

5. Privacy Policy

View our full Privacy Policy and End User License Agreement (EULA)

6. Carrier Support

This program is supported by Alltel, AT&T, Boost, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile, MetroPCS, and U.S. Cellular.

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Offers & Alerts updated June 2016